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Corporate Travel and Entertainment Card
Will my US Bank Corporate Card affect my personal credit rating?
If payment in full is not received by the next billing cycle, is there a late fee?
What if I do not recognize a charge or need more information about a charge on my statement?
Does US Bank provide accommodations for persons with disabilities?
Does the US Bank Corporate Card provide car rental insurance coverage?
No. Unlike other Visa cards that have a revolving line of credit, the US Bank Corporate Card is a charge card. The balance is payable in full before the next billing.
This account is to be used only for reimbursable business expenses. The account will not be used for personal charges therefore, US Bank does not report monthly activity to any credit bureau. But, if any portion of your account balance reaches 150 days past due, the delinquency will be reported to a credit bureau and may affect your personal credit rating. You should not reference this as a credit liability.
No. You will need to call US Bank Customer Service at 1-800-344-5696 to activate your card. At this point your card is ready for use.
Yes. Cash can be accessed at over 230,000 ATMs and 371,500 Member Banks worldwide. There is a 2% transaction fee when you access a cash advance with a $2.00 minimum fee. Documentation such as cash advance receipts will be required for reimbursement.
ATMs are generally limited to $200.00 per machine and three transactions per 24-hour period. Cash may also be obtained from a Visa Member Bank. You need to verify the ATM is part of the PLUS System or Visa Network.
For the nearest US location call 1-800-THE-PLUS or 1-800-VISA-911. When traveling internationally call the Visa Assistance Center collect at 410-581-9994.
It is the employee’s responsibility to ensure payment in full is received at US Bank prior to the next billing cycle. Payment is made by each individual employee.
Your account cycles on the 25th of each month, at which time a statement is produced.
No. First 30 days-fee is waived but if it still is not paid at 60/90 days 2.5% will be charged on the unpaid balance.
Yes. Even though you have been reimbursed for your business expenses, you should review your statement for accuracy. This will ensure that your account always remains in proper balance. If you have not received your statement, contact US Bank Customer Service at 1-800-344-5696.
11. What if I do not recognize a charge or need more information about a charge on my statement?
Refer to the back of your statement for billing inquiries/problems or questions. US Bank must hear from you no later than 60 days from the original statement date on which the charge in question appeared. Be sure to keep records of all discussions, including the name of the Customer Service Representative. If you have any questions or need further clarification, contact US Bank Customer Service at 1-800-344-5696.
After US Bank has received notification, US Bank will place the amount in question in dispute status. While US Bank is conducting an investigation, you do not need to pay the amount of the charge which is in dispute. However, you are obligated to pay the entire balance for charges that are not in question.
Yes. US Bank Customer Service Center offers TDD lines to assist hearing-impaired cardholders. Cardholders who require this service can call US Bank at 1-800-846-2580.
Conversion rates are determined on the day Visa receives the transaction. The currency conversion rate used to fix foreign purchases to the US dollar is the wholesale market (interbank) rate or government mandated/controlled rate in effect one day prior to the charge processing plus the 1% conversion fee, retained by Visa International. The cardholder will see an exact conversion rate on their monthly statement.
Your US Bank Corporate Card offers primary car rental insurance. This coverage is worldwide up to the full value of most rental cars for damage or theft when the rental is primarily for business purposes for a period of up to 31 consecutive days. The entire rental transaction must be paid with your US Bank Corporate Card and you must decline the rental company’s collision damage waiver option or similar provision offered by the car rental company.
If you have an accident, you must contact the Visa Assistance Center immediately at 1-800-VISA-911 and the U of O Risk Coordinator at 541-346-3190. A claim package will be sent to you. Please complete and sign all appropriate forms. All forms must be returned within 90 days even if you have not received all the required documentation.
Immediately call US Bank Customer Service at 1-800-344-5696. A report will be filed and a new card with a new account number will be issued.
Contact US Bank Customer Service at 1-800-344-5696, 24 hours a day, 365 days a year.