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The student billing account (Accounts Receivable) becomes past due once a charge is left unpaid 40 days after the first billing date. For example, if the minimum due on March 1st is not paid in full by April 10th, the account is past due.
The Collections Department in the Business Affairs Office starts monitoring accounts once they are 40 days past due. A series of collection letters will be sent to the person who incurred the charges, as it is their responsibility. All letters state that a past due account may block registration or transcripts and that any Oregon tax refund, under the debtor's Social Security number, will be applied to their UO account. The Collections Department will accept monthly payments on an account, which will allow the account to stay in the Business Affairs Office. Contact them directly to set up a monthly repayment schedule. If registration or transcripts are needed, the account may have to be brought current to get the holds removed.
If no payments are received on the account, the Collections Department has the authority to refer the account to an outside collection agency. At that point, collection costs are added to the account, per the contract with the agency.
For questions on past due Accounts call us at (541) 346-3215.
Transcript or Registration Holds Due to Past Due Loans
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1585 E. 13th Ave.
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