Print/Copy Mail Services Vice President FA
What bank can I cash my check at? I don't have a bank of my own.
I'm calling from (name of company). I'm calling about a past due invoice, has it been paid?
I put a document on hold but the check hasn't come out. Why?
I need to put a 'stop payment' on a check. What do I need to do?
I received a check from you today and I don't know what it is for.
I have a bill that says it has to be paid in foreign money. How do I do that?
1. What bank can I cash my check at? I don't have a bank of my own.
You can probably cash it at most any bank but you may have to pay a fee for not having an account.
We don't have a bank. Our checks go through the State Treasurers Office.
Our checks our processed through the State Treasurers Office that's why there is not a bank number.
4. I'm calling from ABC company about a past due invoice, has it been paid?
The Accounts Payable Section does not pay bills. Each department schedules its own bill payment. For more information visit the Invoice Payments Homepage.
5. I put a document on hold but the check hasn't come out. Why?
Did you send us a copy of what you needed sent with the check with the document number on it so we could take it off of hold? We don't know they are on hold unless we are notified.
6. How can I tell if a check has been cashed?
Go into FOIDOCH and if there is an 'F' next to the check number that means it has been cashed.
7. I need to put a 'stop payment' on a check. What do I need to do?
We can't put a stop payment on our checks. They are processed through the State Treasurers Office not a bank. If the check hasn't been cashed in 30 days we can do a lost check statement and issue a new check.
8. I received a check from you today and I don't know what it is for.
What is the check number? (we look it up in Banner and check the text field to see what it says. If that doesn't help we transfer them to the person who did the document.)
9. I have a bill that says it has to be paid in foreign money. How do I do that?
You will need to do a bank draft. These have to be done in one day because exchange rates change daily. So you have to start early. Call Accounts Payable first to make sure it will be possible to do a bank draft that day. Then call the bank you want to use and find out the exchange rate for that country for that day. Also find out the banks fee that they will charge for this. Do an invoice through Banner payable to the bank. Fax us something with the document number on it. We will do an online check and call you when it is ready for you to pick up and take to the bank.